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ABM Serial Number Mismatch
Quick Contents
[Introduction]
[How to Correct a ABM Serial Number Mismatch Error]
Some MLS systems require
PC Access for Windows to send an Answer Back Message
(ABM)
to the host MLS system.
The
ABM file (PCAWIN.ABM)
contains your PC Access serial number and the MLS Answer Back string.
If the information in your PCAWIN.ABM
file is incorrect, you may see the following message:
The ABM file selected for this service had a different
serial number than your software. No ABM file will be
sent to the host.
To correct the above error, see:
How to Correct a ABM Serial Number Mismatch Error.
- Insert your PC Access Disk 1
into your diskette drive.
- Windows 95, 98, or NT users:
Click Start |
Programs |
Windows Explorer.
- In Windows Explorer click on your
A:\ drive to view the contents of
PC Access Disk 1.
Click on the PCAWIN.ABM file.
Click Edit | Copy.
Next, click on your
PCAWIN folder.
Click Edit | Paste. This will copy the
PCAWIN.ABM file from your
PC Access Disk 1
to the PCAWIN
folder on your hard disk.
- Note: If Windows prompts you to overwrite the
PCAWIN.ABM file,
click Yes.
Click File | Close to exit
Windows Explorer.
Click Start |
Programs | PC Access for Windows |
PC Access for Windows.
Log in to your MLS system.
- Note: If the above steps do not correct the
ABM Serial Number Mismatch Error, you need to contact your local
MLS to obtain a new
PCAWIN.ABM file.
MFM Technical Support and Moore Data Technical Support do not have
the information necessary to create a PCAWIN.ABM file
that works with your local MLS.
Troubleshooting Guide Links
[Troubleshooting Home]
[Installing PC Access]
[User Authorization]
[Setting up PC Access]
[E-mail and Internet Problems]
[Running PC Access]
[Calling the MLS]
[Logging in to the MLS]
[Communicating with the MLS]
[Printing]
[Third-party Software Problems]
[Miscellaneous]
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